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ABOUT
The CRM House
Making the Difference
What We Do
The CRM House provides a comprehensive and professional service to business owners who want to make the most of their CRM implementation. Our fixed price implementation process is designed to take you through each step of the process, from initial consultation to post-implementation support. We work closely with you to understand your business needs and objectives, and then tailor the solution to meet your specific requirements. The result is a bespoke CRM solution that maximises value for your business. So if you’re looking for a CRM partner that puts your success first, contact The CRM House today.
Our Expertise
The CRM House is a CRM Consulting firm that has been in operation since 1992. During this time, we have become experts in a number of CRM software platforms, including Zoho, ACT!, MS Dynamics, ACCPAS, Tracker Maximizer, Siebel and SAP. However, our core focus is on Zoho and Act! CRM. We believe that these two platforms offer the best combination of features, functionality and value for our clients. As such, we are dedicated to providing our clients with the highest level of service and support when it comes to these two CRMs. Whether you’re looking for help with implementation, training or ongoing support, The CRM House is your best bet for getting the most out of your Zoho
We'll help you take your ideas from A to Z and we're not going about it alone. We have the know-how, experience, resources - all of which are necessary for turning any business idea into reality!
Richard Milland
CRM Consultant
OUR TEAM
MEET OUR TEAM OF EXPERTS

Richard Milland
CEO & CRM consultant
Richard has over 30 years’ experience working with CRM software.
Using the very first version of Act! in his Dandenong based training company, Richard soon realised the value of Contact Management. Now focusing on broader Solutions using Zoho One and Act!. He is a proud winner of seven business development and customer awards for his work with clients.
Richard prides himself on gaining maximum return on investment for the client. His understanding of small business enables him to work closely with the team to achieve results.
Team Members

Mahmudul Hassan
Junior CRM Consultant

Emranul Hassan
Senior Deluge developer

Rahul
Junior web developer
CRM MADE EASY VIDEOS

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What is CRM?

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